Partner Licensing Guide

Powering Your Communication Needs

Flexible IP phones and comprehensive licenses — pick the perfect combination for every user. Prepared for GranSun partners.

IP Phone Models

GranSun-branded hardware, preconfigured and ready to deploy.

GranSun GS2W

GranSun GS2W

(Fanvil V62W) — Entry-level color-screen phone with Wi-Fi 6.

GranSun GS4

GranSun GS4

(Fanvil V65) — Prime business phone with adjustable screen, Bluetooth, and Wi-Fi.

GranSun GS6

GranSun GS6

(Fanvil V66 Pro) — Pro premium phone with a 7″ floating smart screen and ultra-HD audio.

GranSun Licensing Options

GranSun Advance

A comprehensive license featuring a Softphone with applications for both desktop and cell phone. Includes robust voicemail capabilities.

GranSun Basic

A foundational base license without the additional applications. Comes equipped with essential voicemail functionality.

GranSun Low Usage

A foundational LU license without the additional applications. Comes equipped with basic voicemail functionality.

GranSun Internal

An internal-use-only license designed for specific applications with no outbound calling. Ideal for door access, paging speakers, and other internal communication needs.

AI Options — Version 8 · No Charge from GranSun

New in Version 8: AI voice agents, live transcription, voicemail transcription, and AI voice greetings are available at no charge from GranSun — connect your own AI provider API key through the built-in AI Hub. Supported providers: OpenAI, Deepgram, Google Speech, Google Real-time, AWS Transcribe, xAI, Hosted Whisper, and Eleven Labs. Configured per tenant; you pay only your provider’s usage rates.

Find Your Perfect GranSun Fit

A simple guide to the ideal phone and license combination based on typical business roles.

Mobile Professional · Remote Worker · Executive

Recommendation: Any phone + Advance license
Our phones: GS4 / GS6

Standard Office User

Recommendation: Any phone + Basic license
Our phones: GS2W / GS4 / GS6

Breakrooms · Analog · Assisted Living · Hotel Rooms

Recommendation: Any phone + Low Usage license
Our phones: GS2W / GS4 / GS6

Internal System Device

Recommendation: Device + Internal license
Door phones, paging, and internal-only devices

GranSun Feature Comparison

FeatureAdvanceBasicLow UsageInternal
Essentials
Unlimited Calling *✓✓
Local Number *✓✓✓
Toll-Free Number *✓✓✓
International Calling *✓✓✓
Internal Calls✓✓✓✓
BYOD✓✓✓✓
Concurrent Endpoints (per user)5511
Desktop App✓Shared with Advance License
Mobile App✓Shared with Advance License
Auto Attendant✓✓✓
Caller ID✓✓✓
User Call Forwarding✓✓
Call Insights✓✓
Call Pickup✓✓
Dial Groups with Agent Log In/Out✓✓
Call Transfer, Call Hold, 3-Way Calling, Music on Hold✓✓✓
Hot Desking **✓✓
Paging✓✓✓
Call Park / Pickup✓✓✓
Intercom✓✓
SPAM Call Blocking / Tagging✓✓✓
Emergency Services Notification✓✓✓
Voicemail✓✓✓
Voicemail-to-Email Recording & AI Transcription***✓✓
Web Fax✓
Archiving — Bring Your Own Storage
Amazon S3, Google Drive, Microsoft OneDrive, Dropbox, FTP, SFTPCustomer owned accountCustomer owned accountCustomer owned account
Collaboration & Productivity
1-on-1 and Group Chat✓Shared with Advance License
User Texting✓
Company Messaging✓Shared with Advance License
Video Conferencing
HD Conferencing✓
HD Audio Conferencing✓✓
Dial-in Numbers✓
Meeting Room✓
WebinarAdd-on Option
Screen Sharing✓
Screen Annotation✓
In-Meeting Chat✓
In-Meeting Notes✓
End-to-End Encryption✓
Meeting Security (Passwords, Lock, Attendee Permission Control)✓
Analytics
Monitor: Extension, Apps, Live Calls✓Shared with Advance License
Reports: Call Detail, SMS, Email to Fax, Operation Times✓Shared with Advance License
Statistics: Daily / Monthly✓Shared with Advance License
Advanced Statistics: Extensions, Enhanced Ring Groups, IVRs
Integrations
Chrome (Click-to-Call), G Suite, Outlook, Generic CRM Screen Pop✓Shared with Advance License
Slack (Meeting), Outlook / Office 365 (Meeting)✓Shared with Advance License
Sugar CRM, Zoho CRM, ZendeskAdd-on Option
Salesforce, ServiceNow, NetSuite, MS DynamicsAdd-on Option
Call Center Features
Agent Log In and Log OutAdd-on Option
Call Queuing, Configurable Wrap-Up TimeAdd-on Option
Configurable Agent Removal from the QueueAdd-on Option
Greetings ManagementAdd-on Option
Smart GreetingsAdd-on Option
Supervisor Functions (Monitor, Whisper, Barge)✓

* Based on your trunk provider    ** Endpoint must be compatible    *** You pay only your provider’s usage rates

Talk to GranSun1909 E. Central Ave, Wichita, KS 67214
Phone(316) 249-6000
Emailsales@gransun.com
Supportsupport.gransun.com